Privacy Policy

Last updated: June 16, 2026

Haulo (“Haulo,” “we,” “us,” or “our”) provides a trip and budget tracking application for iOS and Android (the “App”). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using Haulo, you agree to the practices described here.

Delete Your Account & Data

This section applies to the Haulo app. You can delete your Haulo account and the data associated with it at any time, using either method below.

How to request deletion

• In the app: open Settings → Delete Account and confirm. The deletion takes effect immediately.
• Without the app: email cocosharon.corp@gmail.com from the email address you signed up with and request account deletion. We will process the request within 30 days.

What is deleted, and what is kept

• Deleted immediately: account information (email, profile), haul and item records, budget settings, and sharing information.
• Retained: payment and subscription records are kept for the retention period required by applicable law, and then destroyed.
• Complete removal from backup systems may take up to 90 days.

1. Information We Collect

Account information

When you sign in with Apple, Google, or Kakao, we receive basic profile information such as your name and email address to create and secure your account. You may also use the App as a guest with limited functionality and without signing in.

Content you create

We store the content you add to the App (your hauls, budgets, items, custom item names, categories, and related notes) so we can sync it across your devices.

Purchase information

When you subscribe to Haulo Pro, your purchase is processed by the Apple App Store or Google Play. We use RevenueCat to manage subscription status and entitlements. We receive your subscription state and transaction identifiers, but we never receive or store your full payment card details.

Photos you scan

If you use the AI receipt/scan feature, the photo you capture is sent to our AI processing provider (OpenAI) to recognize items and prices. Images are used to perform the scan and return results; we do not use your photos for advertising.

Device & usage data

To keep the App reliable and to display ads, we and our partners may collect device identifiers (including an advertising identifier), approximate location inferred from your IP address, app interactions, and diagnostic information.

2. How We Use Your Information

• Provide, sync, and maintain the App's features
• Process and manage your Haulo Pro subscription
• Perform AI receipt scanning when you request it
• Display and measure advertising
• Operate our referral and promotional programs
• Diagnose problems, prevent abuse, and improve the App
• Respond to your support requests

3. Advertising

Haulo shows ads through Google AdMob. AdMob may use your advertising identifier to deliver and measure ads, including personalized ads where permitted. You can reset or limit ad personalization in your device settings (Settings → Privacy → Tracking on iOS, or Settings → Google → Ads on Android). Learn more in Google's Privacy & Terms.

Cookies and This Website

This website does not use cookies, analytics, or advertising trackers. The only information stored in your browser is the language you select, so the site can remember it on your next visit. Fonts and other assets are served from our own servers, so simply visiting this page does not send your information to third-party providers. The advertising described above applies to the Haulo app, not to this website.

4. How We Share Information

We do not sell your personal information. We share data only with service providers that help us operate the App, under agreements that require them to protect it:

• Supabase: secure hosting, authentication, and database for your account and content
• Google AdMob: advertising
• OpenAI: AI processing of photos you choose to scan
• RevenueCat: subscription management
• Apple, Google, Kakao: sign-in authentication

We may also disclose information if required by law or to protect the rights, safety, and security of Haulo and its users.

5. Data Retention & Deletion

We keep your information for as long as your account is active. You can delete your account at any time from within the App: open Settings → Delete Account and confirm. Deletion takes effect immediately. If you no longer have the App installed or cannot sign in, email us at cocosharon.corp@gmail.com from the address linked to your account and we will delete it within 30 days. Deleting your account removes:

• Your account and profile: email address, display name, and profile image
• All hauls, items, budgets, and check-off history
• Bookmarks, pinned hauls, saved custom items, and preferences such as language, home currency, and theme
• Shared-haul memberships, invite codes you created, and referral or promo code records
• Notifications and push notification tokens

Deleted data is held for 90 days and then permanently erased. During that period the account stays closed and inaccessible; the delay exists only so a mistaken or fraudulent deletion can be reversed, and after 90 days the data cannot be restored. Your social sign-in connection is released immediately, so you can create a new account with the same login right away. Items you added to someone else’s shared haul remain in that haul so other members’ lists are not broken, and are no longer linked to you. Purchase and subscription records are held by Apple or Google. We never receive or store your payment details.

6. Security

We use industry-standard safeguards, including encryption in transit (HTTPS/TLS), to protect your information. No method of transmission or storage is completely secure, but we work to protect your data and limit access to it.

7. Children's Privacy

Haulo is not directed to children under 14, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us and we will delete it.

8. International Data Transfers

Your information may be processed and stored in countries other than your own. Where required, we rely on appropriate safeguards for these transfers.

9. Your Rights

Depending on where you live, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at cocosharon.corp@gmail.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, notify you in the App.

11. Contact Us

If you have questions about this Privacy Policy, contact us at cocosharon.corp@gmail.com.